Frequenty Asked Questions (FAQs)

Inspection Butler is a building permit and inspection-tracking tool.

Inspection Butler keeps track of permits, inspection logs, complaints, violations, and so on. Inspection Butler also creates a wide variety of pre-formatted reports from the data.

Yes. As part of the Permit tracking portion of Inspection butler, a building plan – either hand drawn, or computer generated – can be linked to each permit so long as the plan has been saved as a file on the same computer (or network) as Inspection Butler. As a matter of fact, any file types can be linked to a permit record, including letters of correspondence, digital pictures, and email messages – anything that can be saved as a stand-alone computer file.

Yes, Inspection Butler will record and track complaints and violations.  In fact, Inspection Butler also provides a pre-formatted Order to Remedy letter that one can send directly to the violator as notification of a violation.

Inspection Butler does have a basic Fire Inspection tracking tool.  This is not the primary focus of Inspection Butler, however.

There are a wide variety of pre-formatted reports generated by inspection Butler. One of the most useful reports is the dated summary report, which itemizes each permit issued within a user-selectable date range. The Inspection Butler user can also ask for a list of the permits that are close, or beyond, expiration. This, too, is a very useful report, especially for inspection planning purposes. For a complete list of the reports generated, please visit the Inspection Butler website at http://www.taugas.com.

An Inspection Butler v3.0x single license is priced at $995, plus tax, if applicable. We require a single license for each municipality supported, as well as for each computer (or user) within each municipality. For example, if a single town has two computers that will access Inspection Butler, then two licenses are required. Likewise, if a single Code Enforcement Officer services two municipalities, then two Inspection Butler licenses are required to support both municipalities.

No. With Inspection Butler, there are no yearly subscription fees, or maintenance fees, or hidden fees whatsoever. As with the Inspection Butler design, we kept our pricing simple and straightforward.

Optional software upgrades, as with other commercial software upgrades, will be offered from time to time at a discount price for current customers.

Yes, it does. We stand behind Inspection Butler and will support each and every copy we sell. Simply report any problem that might arise, and we will work with you to investigate the cause of the problem and to correct it.

All that is needed is a Windows operating system (Win98, Win2000, WinME, or WinXP), Microsoft Access2000 (or newer), and around 50 megabytes of free hard drive space. Keep in mind that the more data archived by Inspection Butler, the more hard drive space that will be needed. This is particularly important if pictures or building plans are to be included with permit records.

No, definitely not. We designed Inspection Butler to be easy and straightforward to use. A simple series of buttons lead the user to each of the data entry forms or reports. From there using Inspection Butler is as easy as typing information into a form or printing individual letters. If you can use email or “surf the web,” you can probably use Inspection Butler with no trouble at all.

Yes. Multiple licenses will be needed, though: one for each simultaneous user. Also, installation must be customized for your particular computer system set-up, but our technical staff will walk you through this in a simple phone conversation.

Yes. Each municipality will be required to purchase a separate copy of Inspection Butler.

Absolutely. A demonstration version of Inspection Butler is available at http://www.taugas.com. This demonstration is fully functional for 5 calendar days – all data entry and report creation tools operate just as in the fully licensed version. NOTE: after the 5-day trial period, all data will be rendered completely inaccessible.

More information about Inspection Butler, including a free demonstration version, is available at http://www.taugas.com.

Yes, official price quotes can be requested through our website at http://www.taugas.com just look for the inspection Butler link. Or, contact us at (585) 482-1307 or directly via our website.

The simplest way to order Inspection Butler is to send a Purchase Order to the following:

Taugas
152 Empire Blvd.
Rochester, New York 14609  

Please be sure to include the name of your municipality (i.e. Town of Butler), your mailing address, phone number, and Tax ID, if you have one. The Tax ID will help you avoid paying sales tax. Once your purchase order is received, your order will be shipped to the address of your choice. Included in the shipment will be an invoice with the total amount due for your purchase. Simply detach the lower portion of the invoice and return it with your check (made out to Taugas) to the address mentioned above.